What our customers say

As a customer focused tour operator, we strive to exceed your expectations and so it’s important to us to hear first-hand from you about your holiday experience. So, if you’ve just returned from holiday, you can email us directly on enquiries@arenatravel.com or write to Customer Services at Arena Travel, Sovereign Park, Lathkill Street, Market Harborough, LE16 9EG.

Arena River Cruises

This proved ideal and was indeed very spoiling, from the superb crew, to the delicious food and delightfully equipped cabins with a bath. We thoroughly enjoyed it all and we would of course not hesitate to sail with you again as indeed we have done in the past. We will happily extol the praises of River Cruise but perhaps not to much that we have difficulty in booking! - Edward and Janet Barkway.

This, our third cruise, was totally relaxing. Sitting and watching the windmills drift by is heavenly. The staff are attentive and the people on board make it impossible not to enjoy the ambience. The holiday is virtually perfect. - Mr Franks

One of the main reasons for how successful the holiday was, apart from the excellent itinerary, was the helpfulness of the tour guide. The journey down to Roses was long so be aware of this and take bottles of juice or water etc.,and some food. I loved all the train rides and the food in the hotel was wholesome and well cooked. Good value for money, I would recommend it. - Mrs Heath

Arena Rail Holidays

I could not fault this first time trip. The hotel accommodation was lovely with a very nice selection of food every day. The tour manager was very friendly and informative and the places we visited were very interesting. I would love to travel with this company again. - Mrs Barrons

We thoroughly enjoyed our recent rail trip to Norfolk. The journeys were interesting and the tour manager was excellent. We also met up with an interesting group of fellow heritage train enthusiasts! - Jim and Gay Winkle

This is the first time we've been on a rail holiday and what a great time we had. Everything was well organised from the day trips to the train rides. The hotel was in a great location and served a good selection of delicious meals. We've already booked again for next year! - Mrs Donley

Stitchopia Craft Holidays

For me, this was the holiday of a lifetime. I was astounded at the level or organisation, absolutely perfect. Yuka, our Japanese guide, was amazing and very friendly and knowledgeable. The hotels were top-notch, absolutely no complaints. The workshops were interesting because they (the techniques) were all new to me. I can honestly say I have never enjoyed a holiday so much – worth every penny. The staff at Arena Travel were superb and I cannot thank them enough for their help. - Christine MacCallum

Loved the whole holiday. Well looked after by staff in UK, from UK and from India. Loved the diversity and obvious local knowledge. Our guide had good knowledge and the excursions & tours were excellent. Hotels and workshops were excellent. Overall – fantastic – would love to go again! - Zoe Clements

Amazing service. Always available to answer any questions. Everything was perfect from start to finish! Would definitely travel with them again. - Mrs Perri Cohen

First for Bridge

The booking service is always excellent. They remember you and treat you as an individual. I have frequently recommended Arena to other people.- Mrs Ann Buston

I would definitely recommend Arena to everyone - their telephone manner is warm and you feel you are in good hands. They bend over backwards to help. - Mrs Jill Farr

I have been on several holidays with Arena and found them very efficient. The staff were most helpful and answered any queries we had. The venue chosen was great. - Mrs Daphne Wilson